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Privacy Policy

Last Updated: 01/10/2024

Sylex Design ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

 

By accessing our website and engaging with our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information, including:

  • Personal Information: When you contact us, fill out a form, or engage our services, we may collect personal details such as your name, email address, phone number, and payment information.

  • Project Information: Details related to your project requirements, preferences, and any files or content you provide.

  • Usage Data: Information on how you interact with our website, such as IP address, browser type, and browsing behavior, collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: Use your project information to deliver customized design services and support.

  • To Communicate: Send updates, respond to inquiries, and provide information relevant to your project.

  • To Process Payments: Safely handle and process payments through secure third-party platforms.

  • To Enhance User Experience: Use non-identifiable data (e.g., website analytics) to understand user behavior and improve our website.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • With Service Providers: Trusted third-party vendors (e.g., payment processors, cloud storage providers) who help us deliver our services.

  • For Legal Compliance: When required by law or to protect our rights, safety, or property.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze web traffic, customize content, and provide a smoother browsing experience.

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You can set your browser to refuse cookies, but this may limit some features of our website.

Data Security

We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access and Update: Request access to your personal information and correct any inaccuracies.

  • Delete: Request that we delete your personal information, subject to certain exceptions.

  • Withdraw Consent: Opt-out of marketing communications or data collection practices.

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To exercise these rights, please contact us at sdallas@sylexdesign.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be modified accordingly. Your continued use of our services after changes are made constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

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